|Services Offered:|:Children and their families| |Services Offered:|:All reports of suspected child abuse or neglect in Massachusetts must be made to the Department of Children and Families by phone (emails are not accepted). During regular business hours (8:45 a.m.–5 p.m., Monday–Friday), call the Massachusetts Department of Children and Families area office that serves the city or town where the child lives. During nights, weekends, and holidays, call the Massachusetts Child Abuse Emergency Hotline at 800-792-5200. Reports can also be made to the Office of the Child Advocate; or, in the case of an immediate emergency, to local police.|